Privacy Policy

Please read this privacy policy, our terms and conditions and Cookie Policy to understand how we collect and process your personal data.

1. Who are we?
Make Your Mind Up ltd. is the data controller and we are responsible for your
personal data.

If you are not happy with how we collect and use your data, we’d appreciate you contacting us first and we will try to resolve it for you. You have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Our email address is: hello@makeyourmindup.co.uk

2. What Information Is Collected?
The following personal information is collect when creating a The Pocket Mentor membership:
-> Name
-> Email address
-> Payment details
-> Postcode

3. Legal basis for collecting this personal data
Under the GDPR and the DPA, we must have a legal reason to collect, keep and use your data. We rely on the following legal basis for processing your data:
(a) consent
(b) contract
(c) Legitimate Interests
(a) Consent Includes

• When you create a The Pocket Mentor membership and tick the box to agree to the terms and conditions and privacy policy and consent to the processing and collection of your personal information as outlined in this privacy policy.
• By opting in to marketing emails when creating a The Pocket Mentor membership or manually signing up to receive such emails. You can opt out anytime using the unsubscribe button in an email you have received from us.

(a) Contract Includes 

• The performance of the contract (The Pocket Mentor terms and conditions) between you and Make Your Mind Up ltd. for the data processing relating to your use of Make Your Mind Up Products, including your orders and payments.

(c) Our Legitimate Interests include:
Our business interest in providing you with emails and push notifications for timely introductory materials and information about your The Pocket Mentor account, our Product features and updates.

Our business interest in collecting data regarding your general usage activities for the purpose of improving The Pocket Mentor user experience.

Our business interest in requesting that you partake in Product surveys in order to better understand your needs and expectations.

Our financial interest in providing you the opportunity to purchase The Pocket Mentor gift subscription.

Our business interest in providing you with customer service communications regarding your account, in order to have clear and easy

4. Who We Share Your Information With
We are committed to protecting your data and therefore it will never be sold to external organisations.

By creating your The Pocket Mentor membership you give consent to share your personal information with our third party software integrations Stripe and Mail Chimp for the purposes of creating and maintaining your account.

Stripe facilitate the membership payment and hold your name, email address, payment details and postcode. You can find Stripe’s privacy policy here https://stripe.com/en-gb/privacy:

Mail Chimp is used for email communications, to notify you of about your account. They hold your email address and name. You can find Mail Chimp’s privacy policy here https://mailchimp.com/legal/privacy/:

5. How To Access, Correct or Delete Your Information
Under the General Data Protection Regulation 2016/679 you have the right to request a copy of the information that we hold about you. You can access and correct any personal data you share with us in your The Pocket Mentor account, under the profile settings.

If If you do not want to receive any further information from Make Your Mind Up ltd. and would like us to remove your name from our mailing list, use the unsubscribe link in the email you have received.

6. Safe Storage
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic
communication with you and to respond to all your requests.

storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal Information, we cannot guarantee it is absolute security and you disclose this information to us at your own risk.

7. How Long We Store Your Data For
We store your personal information for as long as is necessary for the relevant activity. If you request that we stop sending you marketing materials we will keep a record of your contact details to enable us to comply with your request not to be contacted by us, we won’t keep any information that we don’t need.

8. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. You are advised to review this page periodically for any changes. You will be notified of any changes by the posting of the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

9. Contact Us
If you have any questions about these please contact us at
hello@makeyourmindup.co.uk

Cookie Policy

No crumbs here!

In a nutshell ... Like many companies we partner with third parties, such as Facebook and Google, to manage the marketing of our Products on other platforms, where such advertising is based on your past visits to our Products. These third party partners may use technologies, such as cookies or pixel tags to gather information about your activities on the Products to deliver such advertising to you when you visit their platforms. For instance, if you
visit www.pocketmentorapp.com a cookie may be attached to your browser in the form of the Facebook Pixel that allows Make Your Mind Up ltd. to deliver
advertising to you on the Facebook platform.

1. What is a cookie?
A ‘cookie’ is a piece of information that is stored on your computer’s hard drive and records how you move around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Cookies can also be categorised as follows:

Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits,
identify traffic sources and see which parts of the site are most popular.

2. Types of cookies we use:
Session cookies: These are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer.

Persistent cookies: A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics and Facebook pixel tags.

3. How Do We Use Cookies
Account related cookies
If you create a Pocket Mentor account then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, however, in some cases they may remain afterwards to remember your site preferences when logged out.

Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies
Make Your Mind Up ltd. uses Google Analytics which is one of the most widespread and trusted analytics solution for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies visit www.google.com/analytics.

The Google AdSense and Facebook Ads services we use for advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. These third party partners may use technologies such as cookies to gather data about your activities within the Products to deliver such advertising to you, such as retargeting ads. We are not always able to respond to do-not-track signals. For more data about interest-based ads, including how to opt-out of having your web- browsing data used for behavioural advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account.

We do NOT use cookies so that third parties can serve ads to you about their own products or services.

We do NOT sell or rent your personal information to any third party.